Security  ›

Private preparation,
made instant.

SalesGhost surfaces your own pricing, your own security answers, your own battle cards. Here is what it hears, what it keeps, and who can see it.

Free plan, no card. macOS and Windows.

The short version

Nothing about SalesGhost is in the meeting. Capture and live guidance run through the rep's computer. There is no bot to admit. Participants still need appropriate information about transcription and AI processing.

What it keeps is text you control. Review saved calls and manage your knowledge sources in the app. Access to team knowledge is checked on the server when each answer is built. Use Privacy choices to control optional website tracking, and contact us about access or deletion requests.

How it is built

Six decisions that keep it private.

Nothing joins the meeting

SalesGhost captures audio on your computer without joining as a meeting participant. Your organisation must still inform participants and decide when transcription is appropriate.

Hidden from screen share

The overlay is flagged as protected content, the same mechanism banking apps use to block screenshots. Capture paths that respect the flag never see it. You can make it visible with one click.

Audio powers live transcription

Audio is streamed to a transcription provider. Transcripts support live guidance and saved notes. Provider retention and data-use arrangements are separate from what appears in your meeting history.

Private content storage

AWS content storage uses encryption and public-access blocking. Server-side checks control access to calls and knowledge. Contact us for security information relevant to your deployment.

Access decided when the answer is built

Who can read which knowledge is checked at retrieval time on the server, never cached on a device. Remove a teammate and their next call no longer sees the team's material.

Calendar access is read-only

Connecting Google or Microsoft calendar lets SalesGhost read events to brief you and detect calls. It never sends invites, edits events or emails anyone.

What we keep

Data, retention, and your control.

Use the app controls or contact privacy@salesghost.app for help with a data request.

DataHow long we keep itYour control
Call audioStreamed for transcription; provider retention arrangements applyStart and stop capture in the app
Transcripts and recapsUntil you delete themDelete per call from the desktop app
Knowledge base documentsUntil you delete them or request removalRemove per source in Settings
Calendar metadataEncrypted, refreshed while connectedDisconnect in Settings, prompts stop immediately
Account and billingFor the life of the account; card numbers never stored (Stripe)Cancel or delete the account from billing settings

Read the privacy policySend us your security questionnaire

Around the call ›

Before, during, and after.

Before the call

Your day on one screen, a brief for every meeting, knowledge loaded before you join.

See before the call

During the call

Grounded answers, battle cards and a place to ask, in the notch, invisible to the prospect.

See during the call

After the call

Transcript, recap, next steps and the follow-up drafted before you stand up.

See after the call

Knowledge

Docs, sites, battle cards and CRM context. Every answer cites the source it came from.

See the knowledge base
Questions

Does SalesGhost record my calls?

SalesGhost captures microphone and computer audio for live transcription. Other audible apps can be included. Inform participants before starting and stop capture when needed. You can review and remove saved calls in the app.

Does SalesGhost train models on my data?

No. SalesGhost does not use customer data to train models. Third-party transcription and AI providers process data to deliver the service; their data-use and retention terms are separate supplier arrangements.

Which AI services process my data?

Transcription, live guidance, summaries, OCR and embeddings can use different providers. The privacy policy describes these routes. Contact us for the data-use, retention and contractual information applicable to your configuration.

Who are SalesGhost's sub-processors?

The privacy policy describes the infrastructure, identity, transcription, AI, search, analytics and communication providers used by the service. Contact us for the supplier and contractual details relevant to the features you use.

Do the other people on my call know SalesGhost is running?

SalesGhost does not appear in the participant list. That does not notify the other participants. Your organisation must provide appropriate information and establish a lawful basis, including consent where required.

How do I sign in, and do you support SSO?

Sign in with Google, Microsoft or email and password through WorkOS. Signing in with a company email connects you to your organization automatically. Enterprise SSO is available on request for teams.

Your knowledge, your screen, your call.

Free for unlimited notes and recaps. No card, no call with sales, nothing to invite to the meeting.

Free plan, no card. macOS and Windows.